TRACK PULSE - Helpful Tips
How-To videos: toggle between screens while remaining "active-available", taking chats and calls simultaneously, and more!
Hello everyone! My job here at Track is to ensure your team is well-equipped to fully utilize our CRM. Whether you're taking calls, booking reservations, or managing agents, we want to ensure Track is the best software for you. As an Implementation Specialist, I love teaching our clients how to setup and use the system as best they can. Seeing the light bulbs go off when an agent understands something, or when a manager scores their first call, really make the experience worth all the hard work. Good luck learning the system!