Agent Dashboard Training
The Basics of the TRACK Pulse Agent Dashboard
This course will take you through a typical Agent Dashboard Training session. We will go through all of the basics within the Dashboard:
-Setting your Destination
-Navigating the Dashboard
-Inbound and Outbound Calls
Spring training never ends, and learning never stops under the guidance of Mike. Always pushing the envelope in making the most of agents, managers, and leaders. Mike has trained hundreds of agents to be the best.