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Agent Certification

Understanding the Basics of Using TRACK Pulse

Understanding how to use TRACK Pulse in your day to day operation as an Agent within your company.


Your Instructor


Patrick Power
Patrick Power

Years of Hospitality Software Training and industry knowledge combine to lead reservation and marketing teams in organizations to increase topline revenue while decreasing bottom like expenses. Efficiency and Effectiveness are his two favorite words.


Class Curriculum


  Lesson 1 Introduction to TRACK Pulse
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days after you enroll
  Lesson 2 Sales Dashboard & Navigation
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days after you enroll
  Lesson 3 CRM
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days after you enroll
  Lesson 4 Call Center
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days after you enroll
  Lesson 5 Agent Dashboard
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days after you enroll
  Lesson 6 Taking and Making Phone Calls
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days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!